Everything you need before you order.
Shipping windows, payment options, trade terms and the answers to the questions we get most often.
How long it takes.
Express 24h
€45Cut today · delivered tomorrow by 12:00. Cold chain unbroken.
Standard 48h
€18Cut today · delivered within 48h on refrigerated transport.
Pickup Almería
FreeReady 24h after order at our warehouse — Polígono La Vega, Nave 14.
Most asked.
Who can buy?+
Trade only — florists, designers, hotels and event planners with a valid VAT/tax ID. Verification takes under 2 minutes.
How does the live stock work?+
Stock refreshes every morning at 06:00 with what was cut at dawn. Prices are locked when you order; no auction surprises.
Buy now vs Reserve?+
Buy now ships from today's cold room. Reserve locks future harvest at today's price — perfect for events and weekly programs.
Payment options?+
Pay now with card via Stripe, or use trade credit (Net 15 / Net 30) once your account is approved.
Minimum order?+
No minimum. One bunch or one pallet — same price per stem.
What if flowers arrive damaged?+
Photo within 24h of delivery → full credit or replacement, no questions. Our incident rate is under 3%.
The fine print, in plain English.
All orders are confirmed by email. Stock is allocated on a first-come basis until the daily cut-off (10:00 CET).
Prices are per stem, ex-VAT, in EUR. Quoted prices are valid for the day of order.
Card payments are charged at order. Trade credit invoices are due 15 or 30 days from delivery date.
Ownership transfers on delivery. Risk transfers when the cold chain ends at your dock.
Quality claims must be filed within 24h of delivery with photographic evidence. No returns on perishable goods.
Weather, customs and carrier delays beyond our control are excluded from delivery guarantees.
Full legal terms available on request. Governed by Spanish law, courts of Almería.
Still have questions?
Talk to our trade desk — answers within the hour, Mon–Sat.